Escalation Matrix for Investor Grievance Redressal Mechanism
| Details of | Contact Person | Address | Contact No. | Email Id |
| Customer care | Nidhi Kamdar | 301-302, Sagar Avenue, S.V.Road, Andheri (W), Mumbai – 400 058 | +91-22-26232071 | nidhi@ybsl.in |
| Head of Customer care | Kalpesh Damor | 301-302, Sagar Avenue, S.V.Road, Andheri (W), Mumbai – 400 058 | +91-22-26232071 | kalpesh@ybsl.in |
| Compliance Officer (NSE & BSE) | Kalpesh Damor | 301-302, Sagar Avenue, S.V.Road, Andheri (W), Mumbai – 400 058 | +91-22-26250880 | kalpesh@ybsl.in |
| Compliance Officer (CDSL) | Raghuvarma Madhuru | 301-302, Sagar Avenue, S.V.Road, Andheri (W), Mumbai – 400 058 | +91-22-24021168 | raghu@ybsl.in |
| Grievance Cell | Raghuvarma Madhuru | 301-302, Sagar Avenue, S.V.Road, Andheri (W), Mumbai – 400 058 | +91-22-24021168 | grievances@ybsl.in |
| Designated Director | Hiten Shah | 12-A/4 New Sion CHS LTD, Opp SIES College, Sion (W), Mumbai-400022 | +91-22-24073836 | hiten@ybsl.in |
How to file an online complaint
In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:
https://scores.gov.in/scores/Welcome.html
https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
https://investorhelpline.nseindia.com/NICEPLUS/
https://www.cdslindia.com/Footer/grievances.aspx